Refund Policy
Last Updated: [Date]
At filemanage.in, operated by Dream Blend Solutions Pvt. Ltd., we strive to provide the best possible experience to our customers. This Refund Policy explains the terms under which payments made for our services may be eligible for a refund. By subscribing to or purchasing any of our services, you agree to the terms outlined below.
1. Subscription Services
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Our services are subscription-based (monthly, quarterly, or yearly plans).
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All payments made for subscriptions are non-refundable, except in specific cases mentioned in this policy.
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If you cancel your subscription, you will continue to have access to the services until the end of your current billing cycle. No partial or pro-rata refunds will be issued.
2. Free Trial (if applicable)
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We may offer a free trial period for new users.
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During the trial, you can evaluate the features before making a payment.
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Once the trial period ends and payment is made, it will be considered final and non-refundable.
3. Refund Eligibility
Refunds may be issued only under the following circumstances:
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Technical Issues: If you are unable to access or use the service due to verified technical errors on our side.
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Duplicate Payment: If you are accidentally charged twice for the same service.
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Non-Activation: If services purchased are not activated or delivered within the promised timeframe.
Note: Requests for refunds will be considered only within 7 days of payment and must be supported with proper documentation (e.g., transaction receipts).
4. Non-Refundable Items
Refunds will not be provided for:
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Change of mind or personal preference.
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Failure to cancel a subscription before renewal.
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Misuse of services, violation of Terms & Conditions, or breach of our policies.
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Services or plans that have already been used for more than 7 days.
5. Refund Process
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To request a refund, please contact us at info@filemanage.in with your order/payment details.
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Once we receive your request, our team will review it and notify you of the decision.
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Approved refunds will be processed within 7–10 business days to your original method of payment.
6. Changes to This Policy
We may update this Refund Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
7. Contact Us
For questions about our Refund Policy, please contact us:
Company Name: Dream Blend Solutions Pvt. Ltd.
Website: www.filemanage.in
Email: info@filemanage.in
Phone: +91 7280008666
Address: 2nd Floor, Dharampur, Tajpur Road, Samastipur, Bihar, 848101, India